Data Deletion Instructions
Last updated: 2026-06-16
This page explains how to delete your Equ'un account and the personal data we hold about you, including the data we receive when you sign in with Facebook or Google (your email, name, provider ID, and profile picture). You can delete everything yourself from the app, or request deletion by email if you can no longer sign in.
1. Delete your account from the app
The fastest way to delete all of your data is directly from your account:
- 1Sign in to your Equ'un account.
- 2Open your profile and select the "Account" settings tab.
- 3In the "Danger zone", choose "Delete my account".
- 4Confirm the request.
Deletion includes a 30-day grace period during which you can cancel it from your settings. After 30 days, your account and all associated data are permanently and irreversibly deleted.
2. What gets deleted
Deleting your account permanently removes the personal data we hold about you. The messages you have sent are the exception: they are anonymised rather than deleted, so the conversation is preserved for the other participant. This notably covers:
- Your profile and account details (name, email, contact information).
- The identifiers linked to your social sign-in (Facebook ID, Google ID) and your profile picture.
- Your horses, listings, breeding records, favorites, and reviews.
- Your messages are anonymised: the link to your identity is removed, so the conversation stays readable for the other participant but your messages can no longer be traced back to you.
3. If you can no longer sign in
If you signed in with Facebook or Google and can no longer access your account, you can still request the deletion of your data by email. Write to us from, or clearly mention, the email address associated with your account so we can identify it. We process verified requests within 30 days.
Email: [email protected]
4. Questions
For any question about deleting your data or exercising your privacy rights, contact our privacy team:
Email: [email protected]